Return Policy
At MyEyeSupply, your eye health and lens care are our priority. With handpicked products chosen by eye care practitioners and a customer service team ready to assist, we’re happy to help ensure your future selections meet your needs.
Returns
We accept returns of unopened and unused products within 30 days of the purchase date for a full refund, minus shipping costs. Refunds will be processed to the original purchasing credit card within five to seven business days after we receive the returned items. Please note that we do not offer exchanges or issue store credits at this time.
Initiating a Return
To begin the return process, contact our Customer Support Team at (720) 249-1204 or fill out the form available on our Contact page.
Return Labels
We provide return labels only for orders that were incorrectly placed. For all other returns, the shipping costs are the responsibility of the customer.
Customer Support for Returns
If you need assistance, our Customer Support Team is available to help. You can reach us at (720) 249-1204 or via the form on our Contact page.